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Jim Peters |
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Peters is considered a leading authority on legal and
social trends impacting the hospitality industry. In his role with RHI,
Peters has organized and administered numerous conferences, symposia and
forums involving national and international experts. He has organized and
facilitated coalitions at the local, state and national levels, and has
served as both speaker and facilitator for numerous conferences worldwide.
He has advised legislators and regulatory agencies on policy and program
development, served as a consultant on research projects evaluating
responsible beverage service programs, testified as an expert witness in
alcohol service liability cases, and assisted in the development of programs
in Canada, New Zealand, and Australia. |
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Jim Peters |
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Jim Peters is the founder and president of RHI and has
served in this role from the beginning. He has overseen RHI as it emerged
through peaks and valleys of growth and revitalization. He brings a unique
background to his role and for more than twenty years he has administered effective
management of RHI’s evolution and projects. Born in Long Island, New York,
Peters first pursued an education in engineering, only to be drawn to work
in hotels, restaurants and night clubs, formalizing the practical experience
with a degree in hospitality management from the University of
Massachusetts. Peters continued his graduate education in psychology and
counseling. In 1980, while employed counseling people arrested for drunk
driving, he realized the opportunity to contribute to prevention by training
bartenders and servers about their responsibilities. In addition, he
recognized the need to create a mechanism to involve the retail licensed
beverage industry in development of strategies. In August, 1983, he formed
the Responsible Hospitality Institute (RHI) to promote legal and social
responsibility programs for the hospitality industry and has been the key
figure in its evolution.
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Dawn Pollock |
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Dawn Pollock is the coordinator of the RHI Tallahassee
Hospitality Resource Panel (HRP) she is responsible for facilitating
alliances among Tallahassee’s hospitality businesses, associations,
regulatory and code compliance agencies, educators and suppliers. The HRP,
beginning its third year in Tallahassee, has been successful in creating a
dialogue among a wide range of stakeholders on issues related to the role
hospitality plays in day-to-day community life and in the future economic
development of the city.
Dawn Pollock has worked with a variety of public and non profit
organizations on marketing, management, strategic planning, board
development and volunteer recruitment activities. She holds a Masters in
Communication and a Bachelor of Science in Political Science from Florida
State University and is a Certified Association Executive (CAE).
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Michelle Joseph |
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Michelle Joseph serves as the coordinator
of the Chicago Hospitality Resource Panel. She graduated with an
Education degree from Michigan State University with a major in
English and minor in Social Science. She has taught elementary
and middle school. She has worked in marketing and sales with
Entertainment Publications, Fisher Scientific, Bayer
Pharmaceuticals, and Novartis Pharmaceuticals. She has been
involved in the community as an event planner and volunteer with
the following organizations: Special Olympics, St. Jude
Foundation, Juvenile Diabetes, Hispanocare, Ronald McDonald
House, Lakeview Chamber Charities, Meals on Wheels, Chicago
Cares, Chicago Uncorked, Women in Catering, The Australian New
Zealand Chamber of Commerce and the MSU Alumni Association,
Sileca Spa and Salon and The Local Connection Chicago, Inc.
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Besty Jackson |
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Betsy Jackson is President of The Urban Agenda, an
urban development consulting firm located in Washington, DC. Betsy was
President of the International Downtown Association, also in Washington, DC,
for four years. Prior to joining IDA in 1997, Ms. Jackson was the Executive
Director of the Society for Environmental Graphic Design. Betsy has worked
in the field of downtown revitalization and management for 19 years, first
as the Executive Director of Jackson Main Street, in Jackson, Michigan, and
then, for nine years, as Program Associate and Program Manager for the
National Trust for Historic Preservation’s Main Street Center. Ms. Jackson
has a Masters Degree in Urban Planning and a Bachelors Degree in Journalism,
both from the University of Michigan. Betsy serves on the Surface
Transportation Policy Project Steering Committee and the Transportation and
Livable Communities Consortium. |
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Rebecca Adler |
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Rebecca Adler is responsible for building a national
network of associations in the hospitality, safety and development sectors.
She comes to the Responsible Hospitality Institute with over fourteen years
of experience in beverage alcohol issues most recently as a senior
consultant to Strat@comm, a Washington-based public relations firm.
Previously, Adler worked for the Distilled Spirits Council of the United
States (DISCUS) as Vice President of Federal Government Relations providing
strategic guidance on industry initiatives. Prior to joining DISCUS, Adler
served as Chief of Consumer Affairs for the National Highway Traffic Safety
Administration, managing and implementing national consumer information
programs and public outreach initiatives. Before coming to Washington D.C.
in 1988, Adler worked as an account executive for two advertising agencies
in Birmingham Alabama. She holds a BA in Broadcast Production from the
University of Alabama. |
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Allison Harnden |
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Allison Harnden was the coordinator of the RHI San
Diego Hospitality Resource Panel and HRP Specialist for RHI’s National
Network. She was responsible for coordinating the development of alliances
among San Diego’s hospitality industry associations, regulatory and code
compliance agencies, educators and suppliers. This unique process is a model
for communities throughout the country seeking to develop “dining and
entertainment districts.” Central to the HRP process is the Careers in
Hospitality Alliance, creating a collaborative network among high schools,
colleges and industry associations. She also oversaw the development of the
Hospitality Business Orientation, Hospitality Roundtables, and the Mixed Use
Advisory Group. While earning a Bachelor of Arts Degree in drama from San
Diego State University (SDSU) she worked as a food server and manager. She
put herself though SDSU's graduate program in English by working for Greco &
Traficante as a paralegal, providing a unique perspective on administrative
law required of hospitality business owners. Allison has worked in marketing
and public relations for the California Culinary Academy and as a corporate
trainer for O'Neill and Associates, specializing in presentations about
employment law. |
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RHI Consultant Team |
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RHI's staff and consultants bring a rich
and diverse blend of backgrounds and can be a valuable
resource in your efforts to design and development a safe
and vibrant dining and entertainment district. |
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The Team |
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Jim
Peters |
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Allison Harnden |
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Betsy
Jackson |
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Michelle
Joseph |
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