THE TEAM

RHI's staff, senior consultants, board members and technical experts are available to bring their expertise to your city for presentations, consultation and as part of the Hospitality Zone Assessment.

  • JIM PETERS
    JIM PETERS
  • JIM PETERS
    JIM PETERS
    Jim Peters is Founder and President of the Responsible Hospitality Institute (RHI). He oversees the development of programs, publications and events. As a consultant for dozens of cities and speaker at conferences worldwide, Peters offers comprehensive insights on trends and effective strategies on managing hospitality zones and nighttime economies. Peters brings his extensive experience as a nightclub manager, restaurant operator and degree in hospitality management. He oversees RHI’s current role as a leading provider of events, resources and consultation services to cities worldwide on development of a safe and vibrant nighttime economy.
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  • ALICIA SCHOLER
    ALICIA SCHOLER
  • ALICIA SCHOLER
    ALICIA SCHOLER
    Alicia Scholer is RHI's Associate Director. She oversees special projects and is responsible for project management, content writing, marketing strategy and social media management. Since she began in 2005, she has developed a variety of educational publications, resources for urban planners and an online learning curriculum for college communities with nightlife. Scholer brings a detailed portfolio of best practices on nighttime economy management and collaborative relationships with a global network of experts and technicians. She has managed logistics and developed summary reports for more than thirty Hospitality Zone Assessments and more than a dozen events
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  • JOCELYN KANE
    JOCELYN KANE
  • JOCELYN KANE
    JOCELYN KANE
    Jocelyn Kane serves as RHI’s Senior Consultant, and is the former Executive Director of the San Francisco Entertainment Commission (SFEC) and joins RHI in August 2017 as Senior Consultant. Her 15-year tenure at SFEC was instrumental in the creation of internal systems, citywide agency connections and best practices and policies. She oversaw policies related to permitting nightlife businesses, outdoor amplified sound and outdoor events. She also worked to improve nighttime transit and mitigate conflicts between nightlife venues and residential and hotel developments. Jocelyn co-produced The San Francisco Nightlife Awards, The Niteys, which annually celebrates excellence in patron experience and content.
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  • GREG MULLEN
    GREG MULLEN
  • GREG MULLEN
    GREG MULLEN
    Greg Mullen serves as RHI's Senior Consultant. He served as Charleston Police Chief from 2006 through 2017. He began his law enforcement career in 1982 as a Special Agent with the Air Force Office of Special Investigations. In 1985, he joined the Virginia Beach Police Department, rising through the ranks to Deputy Chief of Police. Mullen created a Responsible Hospitality Group comprised of members of the hospitality and retail industries to help identify key concerns and areas for improvement in the City’s growing nightlife and management of the myriad of festivals and special events. This successful partnership led to the implementation of key strategies, and its impact contributed to Charleston recognized by Cond’e Nast Magazine as its number one tourist destination in the US for the past five years.
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  • MARJORIE FERRER
    MARJORIE FERRER
  • MARJORIE FERRER
    MARJORIE FERRER
    Marjorie Ferrer serves as RHI's Senior Consultant and has extensive experience working with all aspects of redeveloping downtowns and small towns. She has created strategies and implemented tactics that have proven successful in redevelopment of Downtown Delray Beach, Florida for the past two decades. Her working career has armed her with retail experience as a buyer at Jordan Marsh for 20 years, and tourism experience as Assistant Manager for Miami Seaquarium for 5 years, prior to joining the Delray Beach team. As Executive Director for the Downtown Development Authority in Delray Beach, she understood the importance of gathering data, which facilitated the economic successes of the district.
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  • BETH BAGWELL
    BETH BAGWELL
  • BETH BAGWELL
    BETH BAGWELL
    Beth Bagwell serves as a RHI consultant on college projects. Beth Bagwell is the Executive Director of the International Town & Gown Association, a non-profit that focuses on promoting education and providing resources for College Cities. Bagwell has a Master’s Degree in Public Administration with a concentration in Non-Profit Management. Aside from running non-profits, Bagwell has proven to be dedicated to education. She has a degree in Early Childhood Education and fifteen years' teaching experience.
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  • ALLISON HARNDEN
    ALLISON HARNDEN
  • ALLISON HARNDEN
    ALLISON HARNDEN
    Allison Harnden serves as a RHI consultant and speaker at RHI events. Allison Harden is the Pittsburgh Nighttime Economy Coordinator. She assumed this position after working with the Responsible Hospitality Institute (RHI) as an employee and consultant for almost twenty years. In her time with RHI she guided forty-five communities in creating safe social spaces through impact prevention as well as correcting issues and repairing perceptions that affect patronage.
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  • PAUL SERES
    PAUL SERES
  • PAUL SERES
    PAUL SERES
    Paul owns and operates several NYC nightlife venues and restaurants in Manhattan. He co-chairs the licensing committee for the Manhattan Community Board 4. As President of the New York Nightlife Association, Paul helped create the Nightlife Best Practices Guidelines in conjunction with the NYPD. In 2012, after serving as President of the New York Nightlife Association, Paul became a founding trustee of the New York City Hospitality Alliance, a New York City-based trade association and lobbying organization that represents bars, cafes, lounges, nightclubs and destination hotels. In 2009, Paul helped create the Nightlife Preservation Community, which mobilized employees, patrons and businesses.
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  • MACARENA RAU
    MACARENA RAU
  • MACARENA RAU
    MACARENA RAU
    Macarena Rau serves as a RHI consultant in Latin America. She is an architect, Magister and PHD (C) in Architecture and Urbanism with wide experience leading urban and public safety projects and initiatives, both public and private, in Chile and in several countries of Latin America and the Caribbean. She is specialist in CPTED (Crime Prevention Thorugh Environmental Design) methodology with successfully projects and application in the diagnosis, design, execution and evaluation phases from an environmental perspective. International consultant on urban security with CPTED methodology of the Inter-American Development Bank, World Bank, Un-Habitat, and central governments such as SEDESOL in México, Ministry of Interior in Chile and local governments such as Quito in Ecuador; Recoleta, Providencia, Santiago and Antofagasta in Chile among others. Speaker at TEDX Rio de la Plata, Argentina in 2012 and TEDX UAI Santiago in 2017.
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  • MIRIK MILAN
    MIRIK MILAN
  • MIRIK MILAN
    MIRIK MILAN
    Mirik Milan serves as a consultant to RHI on the Nighttime Management Evaluation. Mirik Milan was appointed as Amsterdam’s Night Mayor in 2012. Milan ensures a dynamic and safe nightlife and helps to build bridges between the municipality, businesses and residents. Milan is a spokesperson for all things concerning nightlife in Amsterdam, and is making the changes necessary to create a vibrant and safe nightlife culture. As Night Mayor, Milan is championing change, such as implementation of 24-hour permits in the hotel and catering industry.
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RHI is a nonprofit organization founded in 1983 with a mission to assist
businesses and communities to plan safe and vibrant places to socialize.

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